Terms & Conditions

These Lagna360 Terms of Service (these "Terms") govern your use of and access to the Lagna360 astrology entertainment platform provided to you by Lagna360 Labs Inc. ("us", "we", "our", or "Company"), which includes the Lagna360 mobile and web applications (the "App", accessible at app.lagna360.com), the Lagna360 website at lagna360.com (the "Site"), and all related tools, features, and services (collectively, "Lagna360").

BY ACCEPTING THESE TERMS OR USING LAGNA360 YOU AGREE THAT YOU ARE ENTERING INTO A LEGALLY BINDING AGREEMENT WITH US AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT USE LAGNA360.

IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF A COMPANY OR OTHER ENTITY, YOU REPRESENT THAT YOU ARE AN EMPLOYEE OR AGENT OF SUCH COMPANY (OR OTHER ENTITY) AND YOU HAVE THE AUTHORITY TO ENTER INTO THIS AGREEMENT ON BEHALF OF SUCH COMPANY (OR OTHER ENTITY).

IMPORTANT NOTICE FOR INTERNATIONAL USERS: Lagna360 is operated from Ontario, Canada by Lagna360 Labs Inc. Your data is processed and stored in the United States via our cloud infrastructure providers. If you are accessing Lagna360 from outside Canada or the United States, including from the European Economic Area, the United Kingdom, India, Australia, or elsewhere, your information will be transferred to, stored, and processed in the United States. Cross-border transfers from the EEA and UK are governed by the EU Standard Contractual Clauses and the UK International Data Transfer Addendum, as detailed in our Privacy Policy. By using Lagna360, you consent to this transfer, storage, and processing.

ARBITRATION NOTICE: EXCEPT FOR CERTAIN TYPES OF DISPUTES DESCRIBED IN THE ARBITRATION SECTION BELOW, AND EXCEPT FOR CONSUMERS RESIDENT IN THE EUROPEAN ECONOMIC AREA, UNITED KINGDOM, OR THE PROVINCE OF QUEBEC (CANADA), YOU AGREE THAT DISPUTES BETWEEN YOU AND US WILL BE RESOLVED BY MANDATORY BINDING ARBITRATION AND YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS-ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

1. Lagna360

Lagna360 is an astrology entertainment platform, allowing you to create and view astrological charts and interpretations for entertainment and informational purposes only. Lagna360 lets you (a) create your charts, (b) view astrological content and interpretations for entertainment, and (c) interact with our AI features. We may from time to time introduce additional features such as personalized consultations with qualified human astrologers; if and when such features become available, they will be subject to additional terms applicable to those specific services. All content provided by Lagna360, including predictions and interpretations, is for entertainment purposes only. We do not claim that any prediction will come true or that any interpretation is accurate.

2. Eligibility

The minimum age to use Lagna360 depends on the law of the country in which you reside:

• United States: at least 13 years of age (COPPA).
• European Economic Area and the United Kingdom: at least 16 years of age, unless the country in which you reside has set a lower minimum age under Article 8(1) of the GDPR (which under the GDPR must be at least 13).
• India: at least 18 years of age, because the Digital Personal Data Protection Act, 2023 defines a "child" as anyone under 18.
• Elsewhere: at least the age of digital consent applicable under your local law, and in any case at least 13.

By accepting these Terms, you represent that you meet the applicable minimum age above. If you are below the minimum age in your jurisdiction, you may not use Lagna360 — including with a parent or guardian acting on your behalf — and you must not create an account.

We do not verify age. As explained in our Privacy Policy, we do not collect government identification, payment cards, or biometric estimates for age verification, because doing so would conflict with our data-minimization commitments. We rely on the eligibility representation in this Section 2 and on prompt reactive deletion when an under-age account is brought to our attention. If you are a parent or guardian and believe a child under the applicable threshold has created an account, contact us and we will delete the account and associated data promptly.

If you are accessing or using Lagna360 on behalf of another person or entity, you represent that you are authorized to accept these Terms on that person or entity's behalf and that the person or entity agrees to be responsible to us if you or the other person or entity violates these Terms.

3. Registration, Account Information, and Communications

You must create an account before using most features of Lagna360. At the account level, the only information we require is your email address, which serves as your unique identifier and our channel for communicating with you. We do not require or collect your legal name at signup. Authentication is handled either via Google Sign-In or by sending a one-time code to your email; we do not collect or store passwords. You are responsible for the accuracy of the email address you provide and for keeping access to it secure, since it is used to receive communications related to your account, payments, and important notices.

When you create a chart inside Lagna360, you choose a label for that chart. The label may be your own name, a nickname, the name of someone else, a public figure, or anything fictional — it is used only as a label attached to the birth values you enter, and we do not verify it. The astrological calculations operate identically regardless of the label you choose.

Your account may not be shared or transferred. You are responsible for all activity that occurs under your account, and you agree to notify us immediately of any unauthorized access or other breach of security related to your account.

3.1 Communication Requirements

All communication regarding your account, including but not limited to account deletion requests, payment disputes, and requests for information, must be made from the email address associated with your account upon registration. This is to ensure the security and integrity of your account information. For all communication related to your account or use of Lagna360, please reach out to us via our support email at support [at] lagna360.com. While we strive to address inquiries as quickly as we can, please allow up to 15 business days for a response due to our team size and the volume of inquiries we receive.

EU and UK privacy requests. If you are located in the European Union or United Kingdom, privacy and data subject rights requests (such as access, erasure, or objection) must be initiated through our appointed representative, Prighter, as described in our Privacy Policy.

3.2 Consequences of Non-compliance

Failure to comply with the communication requirements may result in delays or inability to effectively address your request or dispute.

4. Your Data and Content

4.1 Your Entered Data Belongs to You

The data you enter into Lagna360 — including your account profile, birth information (date, time, place of birth), names or labels you assign to charts, your chat conversations with our AI features, and any other content you create or upload (collectively, "User Content") — belongs to you. We treat this data as confidential and process it only to provide the Services you have requested.

We do not verify the truthfulness or accuracy of the data you enter. You may use real birth information about yourself, real birth information about someone else (with the considerations set out in Section 4.3 below), or fictional or test data for educational and research purposes. The astrological calculations and AI interpretations are generated based on whatever values you provide; we make no representation about the significance, accuracy, or meaningfulness of results derived from data you have not personally verified.

4.2 Sensitive Data and Special Category Personal Data

Birth date, birth time, and birth location, when combined with our astrological processing, may reveal information about your philosophical or spiritual beliefs and is therefore treated as "special category" personal data under Article 9 of the EU General Data Protection Regulation (GDPR) and equivalent provisions of the UK GDPR. We rely on Article 9(2)(a) GDPR (your explicit, opt-in consent) as the lawful basis for processing this data to generate astrological charts, interpretations, and related insights. Until our unbundled consent surface is introduced shortly, this consent is captured as part of your acceptance of these Terms; existing users will be asked to confirm it on the dedicated surface when it ships. You may withdraw your Article 9 consent at any time by deleting your account, as described in Section 11 below; withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal. Full details of how we process this data, including our security measures and retention schedule, are in our Privacy Policy.

4.3 Charts for Other People

Lagna360 allows you to create and store charts based on birth information for individuals other than yourself (for example, family members, friends, students, clients of an astrology practice, or historical or public figures). When you enter another person's birth information, you are responsible for ensuring that you have an appropriate basis to do so under the laws applicable to your jurisdiction and your relationship with that person. We process such data under our legitimate interests as a controller, balanced against the rights of the individual whose data is being processed. If a third party whose information you have entered contacts us to exercise their rights regarding their personal data, we will respond appropriately under applicable privacy law.

4.4 Pseudonyms and Test Data

You are not required to provide your legal name within Lagna360, and may use a chosen name, nickname, or pseudonym for any chart you create. The Services function identically regardless of whether the names you enter correspond to real individuals; the astrological calculations operate on the date, time, and place of birth values you provide, and the names are used only as labels. We do not verify these labels. If at any point you decide you would prefer to use different identifying information, you may delete and recreate charts at any time.

4.5 Privacy Policy

For full details about how we collect, use, share, retain, and protect your personal data, including the identities of our sub-processors, the legal bases for our processing, and the rights you have under applicable privacy law, please refer to our Privacy Policy. The Privacy Policy is incorporated into these Terms by reference.

5. License

5.1. License Grant

Subject to these Terms, we hereby grant to you a limited, non-exclusive, non-transferable license to access and use Lagna360. We reserve the right to change, suspend, remove, or disable access to the service at any time without notice. In no event will we be liable for the removal of or disabling of access to any portion or feature of the service.

5.2. Restrictions and Limitations

You may not do any of the following:

• (a) License, sublicense, sell, resell, rent, transfer, assign, distribute or otherwise commercially exploit or make Lagna360, or any portion thereof, available to any third party, except as expressly permitted herein and subject to the terms set forth in these Terms;
• (b) Reverse engineer, disassemble, or de-compile the App or any other software required for use in connection with Lagna360 or otherwise attempt to discover the source code for, or any trade secrets related to, the App or Lagna360;
• (c) Remove any copyright, trademark or other proprietary notices from Lagna360, or any component thereof;
• (d) Modify, alter or create any derivative works of Lagna360 or any component thereof;
• (e) Reproduce or distribute the App or Lagna360 or copy any ideas, features, functions, or content thereof, except as expressly permitted under these Terms; or
• (f) Use Lagna360, or any component thereof, for any purposes other than as expressly permitted herein. In using Lagna360, you must at all times comply with all applicable laws, rules and regulations.

All rights not expressly granted in these Terms are reserved by us.

6. Ownership

Ownership of Lagna360, and all content and materials contained therein other than User Content, are owned solely by us or our licensees and are protected by Canadian and international copyright laws. No title to or ownership of the Site, the App, Lagna360 or any proprietary rights associated with them is transferred to you by these Terms. As described in Section 4.1, your User Content remains yours.

7. Automated Processing and Artificial Intelligence

Lagna360 involves two distinct kinds of automated processing:

Deterministic chart computation. Chart generation — planetary positions, divisional charts, dasha periods, and all astronomical calculations — is performed by deterministic software (Swiss Ephemeris). The output is mathematically determined by the inputs you provide. This processing does not involve artificial intelligence.

AI inference. Artificial intelligence is used only in our AI chat feature, where you submit questions and receive AI-generated responses. AI inference is performed within Lagna360's cloud infrastructure (specifically, AWS Bedrock) under contractual terms with our infrastructure provider that:

• Prohibit using your data to train foundation models;
• Prohibit sharing your data with the model providers (such as the developer of the underlying AI model);
• Limit retention of your prompts and responses to the request lifecycle.

Neither process makes decisions that have legal or similarly significant effects on you under Article 22 of the GDPR; all content produced is informational and entertainment in nature. If you have concerns about an interpretation or AI response, you may request human review by contacting support [at] lagna360.com.

8. Feedback

In the event that you provide us with any questions, comments, suggestions, opinions, observations, usage information, or feedback on Lagna360, including ideas for improvements, enhancements and other changes (collectively the "Feedback"), you agree that such Feedback is the confidential information of ours and we are the sole owner of all Feedback, including all patent, copyright, trademark, trade secret and other intellectual property rights therein, and may use and implement such Feedback in whole or in part without any notice or attribution, payment or other compensation, to you or any third party. You hereby assign to us all right, title and interest you may have in and to all Feedback. For clarity, this Section 8 applies only to Feedback (suggestions and comments about the platform itself), not to your User Content (chart data, chat history, and other content you create using the Services), which is governed by Section 4 above.

9. Disclaimer

9.1 No Predictions Guaranteed

Lagna360 offers astrological content and interpretations based on AI algorithms and Vedic astrology principles. WE MAKE ABSOLUTELY NO CLAIMS THAT ANY PREDICTION, FORECAST, OR INTERPRETATION PROVIDED BY LAGNA360 WILL COME TRUE OR MATERIALIZE IN ANY WAY. Astrology is a belief system and cultural tradition that is inherently subjective, speculative, and open to diverse interpretations. The astrological content on our platform is NOT predictive of future events, NOT scientifically validated, and should NEVER be relied upon for any purpose other than entertainment.

We make NO CLAIMS, NO WARRANTIES, NO GUARANTEES, NO PROMISES, and NO ASSURANCES whatsoever about:

• The accuracy of any prediction or interpretation;
• The likelihood of any predicted event occurring;
• The reliability or completeness of any astrological analysis;
• The validity of any astrological methodology or calculation; or
• Any outcome based on the use of our service.

9.2 Strictly Prohibited Uses

ANY USE OF LAGNA360 FOR THE ABOVE PURPOSES IS AT YOUR OWN RISK AND IS EXPRESSLY AGAINST OUR TERMS OF SERVICE. We expressly disclaim any and all liability for decisions made based on our content.

9.3 Complete Disclaimer of Warranties

EXCEPT AS OTHERWISE EXPRESSLY PROVIDED IN THIS AGREEMENT, YOU ACKNOWLEDGE THAT LAGNA360 AND ALL ITEMS AND SERVICES PROVIDED IN CONNECTION THEREWITH ARE BEING PROVIDED ON AN "AS IS," "AS AVAILABLE" BASIS, WITH ABSOLUTELY NO WARRANTIES OF ANY KIND, EXPRESS, IMPLIED OR ARISING BY LAW, REGARDING LAGNA360 (INCLUDING THE APP, THE SITE, AND ANY RELATED SERVICES) OR ANY CONTENT OR OTHER ITEMS YOU MAY FIND ON LAGNA360.

WITHOUT LIMITING THE FOREGOING, WE EXPRESSLY DISCLAIM:

• ALL WARRANTIES OF MERCHANTABILITY;
• ALL WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE;
• ALL WARRANTIES OF ACCURACY OR RELIABILITY;
• ALL WARRANTIES THAT PREDICTIONS WILL COME TRUE;
• ALL WARRANTIES THAT THE SERVICE WILL MEET YOUR EXPECTATIONS;
• ALL WARRANTIES REGARDING THE VALIDITY OF ASTROLOGICAL METHODS.

IN ADDITION, LAGNA360 DOES NOT REPRESENT OR WARRANT THAT (A) LAGNA360 WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS OR ACHIEVE ANY PARTICULAR RESULTS; (B) ANY PREDICTION, DATA, ANALYSIS OR REPORTS WILL BE ACCURATE, RELIABLE, OR COME TRUE; (C) ERRORS OR DEFECTS WILL BE CORRECTED; (D) THAT LAGNA360 WILL BE UNINTERRUPTED OR FREE FROM BUGS, ERRORS, OMISSIONS OR INTERRUPTIONS; OR (E) LAGNA360 OR THE SERVERS THAT MAKE LAGNA360 AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

9.4 Your Sole Responsibility

ALL DECISIONS YOU MAKE ARE YOUR SOLE RESPONSIBILITY. By using Lagna360, you acknowledge and agree that:

• You are using Lagna360 solely for entertainment purposes;
• You will NOT rely on any content from Lagna360 to make important life decisions;
• You understand that no prediction is guaranteed to come true;
• You will seek qualified professional advice for medical, financial, legal, and other important matters;
• You assume full responsibility for any decisions you make, regardless of any content you viewed on Lagna360;
• You release Lagna360 from any liability related to decisions you make based on our content.

9.5 Not Professional Advice

LAGNA360 IS NOT A SUBSTITUTE FOR PROFESSIONAL ADVICE FROM QUALIFIED PRACTITIONERS. Our content does NOT constitute and should NEVER be interpreted as:

• Medical or health advice from licensed physicians or healthcare providers;
• Legal advice from licensed attorneys;
• Financial, investment, or tax advice from licensed financial advisors or accountants;
• Mental health advice from licensed therapists, psychologists, or counselors;
• Business or professional advice from qualified consultants; or
• Any other form of professional advice.

YOU SHOULD ALWAYS CONSULT APPROPRIATE QUALIFIED PROFESSIONALS FOR ANY DECISIONS REGARDING YOUR HEALTH, FINANCES, LEGAL MATTERS, RELATIONSHIPS, OR ANY OTHER IMPORTANT LIFE MATTERS.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW: (A) IN NO EVENT WILL WE BE LIABLE TO YOU OR ANY OTHER THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, LOST PROFITS, LOSS OF DATA, LOST REVENUES, LOST BUSINESS OPPORTUNITIES OR OTHER ECONOMIC ADVANTAGE, FOR ANY CAUSE OF ACTION, WHETHER IN CONTRACT, TORT OR OTHERWISE, ARISING OUT OF, OR IN ANY WAY CONNECTED WITH THESE TERMS OR THE OPERATION, USE OF, OR INABILITY TO USE LAGNA360, EVEN IF WE HAVE BEEN ADVISED OR IS OTHERWISE AWARE OF THE POSSIBILITY OF SUCH DAMAGES; AND (B) IN NO EVENT SHALL OUR AGGREGATE LIABILITY, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE, WHETHER ACTIVE, PASSIVE OR IMPUTED), PRODUCT LIABILITY, STRICT LIABILITY OR OTHER THEORY, ARISING OUT OF OR RELATING TO THESE TERMS, LAGNA360 OR ANY OF OUR ACTIONS IN CONNECTION THEREWITH, OR YOUR USE OF OR INABILITY TO USE LAGNA360, EXCEED THE GREATER OF $0.00 OR THE COMPENSATION YOU PAY, IF ANY, TO US FOR ACCESS TO OR USE OF LAGNA360.

Nothing in these Terms excludes or limits our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) gross negligence or willful misconduct; or (d) any other liability that cannot lawfully be excluded or limited under the law applicable to you. If you are a consumer in the European Economic Area, the United Kingdom, the Province of Quebec (Canada), or another jurisdiction whose law grants consumers non-waivable rights, the limitations in this Section 10 apply only to the extent permitted by that law.

11. Termination and Account Deletion

11.1 Termination by Us

Notwithstanding any of these Terms, we reserve the right, without notice and in our sole discretion, to terminate or suspend your account and your license to use Lagna360, and to block or prevent your access to and use of Lagna360 at any time with or without cause, including but not limited to violation of these Terms.

11.2 Termination by You — Self-Service (Recommended)

You may terminate your account at any time through your account settings at app.lagna360.com. So that you receive the full value of any active subscription you have paid for, the self-service flow guides you to first cancel your subscription via the Stripe Customer Portal; your account remains active for the remainder of the billing period you have already paid for, and account deletion completes when that period ends. This is the recommended path for most users because it preserves the access you have already paid for.

11.3 Termination by You — Immediate Erasure

If you prefer immediate erasure regardless of subscription status — including to exercise your right under Article 17 of the GDPR or equivalent laws — email support [at] lagna360.com with the subject "Immediate Erasure Request." We will process your deletion within 30 days and coordinate subscription cancellation on your behalf as part of that process. We do not require you to cancel your subscription first; this path is always available to you.

11.4 Effect of Termination

Upon any termination of your right to access or use Lagna360: (a) you will cease all use of Lagna360; (b) we will delete your account profile, charts, chat history, and generated reports from our primary systems within 24 hours of the effective deletion, with backup data overwritten by normal backup rotation within 35 days; (c) you will remain liable for any outstanding fees or charges; and (d) Sections 4, 6, 7, 8, 9, 10, 13, 14, 15, 16, 17, 18, 19, 20 and 21 shall survive termination.

Pseudonymized analytics retention. In addition to the deletion above, Lagna360 retains pseudonymized operational analytics records (covering aggregate signals such as chart counts, subscription state transitions, purchase events, and year-of-birth cohort) in its analytics database. After your erasure, the internal mapping between your identity and the analytics keys is destroyed, and these records are no longer attributable to you through any reasonably available means. They are retained indefinitely as pseudonymized statistical material to inform product and business analysis. This treatment is described in more detail in our Privacy Policy.

Sub-processor retention. Certain data may persist at our sub-processors independent of your account status — most notably, Stripe transaction records retained for periods required by financial regulations under Article 17(3)(b) GDPR. Data needed for the establishment, exercise, or defence of legal claims may also be retained under Article 17(3)(e) GDPR. Full details are set out in our Privacy Policy.

11.5 Data Backup

You are solely responsible for making backup copies of any User Content prior to termination. We are not responsible for any loss of data following account termination.

12. Electronic Communications

By creating a Lagna360 account, you consent to receive service communications from us electronically — for example, account notices, payment authorizations, password changes, security alerts, and other transactional information. These communications are necessary for your relationship with us and you cannot opt out of them while keeping your account active. You agree that any notices, agreements, disclosures or other service communications that we send to you electronically will satisfy any legal communication requirements, including any requirement that such communications be in writing.

Marketing communications (such as promotional emails, product announcements, and lifecycle campaigns) are sent only where permitted by applicable law. You may opt out of marketing communications at any time by using the unsubscribe link in any marketing email or by emailing support [at] lagna360.com. Opting out of marketing does not affect your service communications.

13. Payment and Refund Policy

13.1. Subscription Services

Certain advanced features of Lagna360 are available only through the purchase of a subscription. These features are not necessary to receive basic astrology predictions but are available for users interested in a more comprehensive and personalized experience. Your subscription supports our continued operation, including the cloud compute costs for the AI features used to provide advanced functionality.

Subscription billing is processed through Stripe, which acts as our Merchant of Record. By subscribing, you agree that your subscription will automatically renew unless you cancel it. You can cancel your subscription at any time via your account settings or directly through the Stripe Customer Portal accessible from your account.

13.2. Currency and Taxes

All prices are displayed in the currency specified at checkout. You are responsible for any applicable taxes, duties, or other governmental fees associated with your subscription, unless otherwise stated at the time of purchase.

13.3. Refund Policy

Upon cancellation of your subscription, your account will remain active for the remainder of your current subscription period, but you will not be billed for the next cycle. Except as required by applicable law or as expressly set out below, we do not offer refunds for any subscription services, regardless of usage. All fees paid are non-refundable and non-transferable except as expressly provided in these Terms. No refunds or credits will be provided for partial periods or for periods where the service is unused.

EU and UK consumer right of withdrawal. If you are a consumer resident in the European Economic Area or the United Kingdom, you have a statutory right to withdraw from a contract for digital services within 14 days of entering into the contract, without giving any reason. By beginning to use the paid features of Lagna360 immediately upon purchase, you expressly request that we begin performance of the digital service during the withdrawal period and you acknowledge that you will lose your right of withdrawal once the digital service has been fully supplied. To exercise the right of withdrawal where it remains available, please email support [at] lagna360.com before substantial use of the paid features.

We are committed to your satisfaction. If you believe exceptional circumstances might warrant a reconsideration of our refund policy, we encourage you to reach out to us directly. While we cannot assure a refund, we pledge to give due consideration to your request and assist in every possible way.

13.4. Disputes and Concerns

All questions, concerns, or disputes regarding payments must be addressed by sending an email to support [at] lagna360.com. Please ensure to send the email from the address you used when creating your account. This is crucial to verify your identity and protect your account's security. Failure to use the correct email may lead to delays or inability to effectively resolve your concern or dispute. We aim to resolve all issues within 15 business days of receiving your message.

14. User Conduct

14.1 Acceptable Use

You agree to use Lagna360 only for lawful purposes and in accordance with these Terms. You agree not to use Lagna360:

• (a) In any way that violates any applicable federal, state, local, or international law or regulation;
• (b) To transmit or procure the sending of any advertising or promotional material without our prior written consent, including "junk mail," "chain letters," "spam," or similar solicitations;
• (c) To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity;
• (d) To engage in any conduct that restricts or inhibits anyone's use or enjoyment of Lagna360;
• (e) To introduce any viruses, trojan horses, worms, or other malicious code;
• (f) To attempt to gain unauthorized access to any portion of Lagna360, other accounts, or any systems or networks connected to Lagna360;
• (g) To use any robot, spider, scraper, or other automated means to access Lagna360 for any purpose without our express written permission;
• (h) To collect or harvest any personally identifiable information from Lagna360;
• (i) To use Lagna360 to provide services to third parties or to operate a competing service; or
• (j) To use Lagna360 in any manner that could disable, overburden, damage, or impair the service.

14.2 Enforcement

We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates this provision, including removing content, suspending or terminating accounts, and reporting to law enforcement authorities.

15. Indemnification

You agree to defend, indemnify, and hold harmless Lagna360 Labs Inc., its officers, directors, employees, agents, licensors, and service providers from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including but not limited to attorney's fees) arising from:

• (a) Your use of and access to Lagna360;
• (b) Your violation of any term of these Terms;
• (c) Your violation of any third-party right, including any intellectual property, privacy, or other proprietary right;
• (d) Any claim that your User Content (including chart data you have entered for individuals other than yourself) caused damage to a third party or violated any applicable law;
• (e) Any and all decisions you make based on astrological predictions, interpretations, content, or any other information provided through Lagna360, including but not limited to medical, financial, legal, business, relationship, or any other life decisions;
• (f) Any claim arising from your breach of any representation or warranty in these Terms;
• (g) Any claim that you relied on Lagna360 content for purposes other than entertainment; or
• (h) Any harm, loss, or damage resulting from your belief that any prediction would come true.

YOU EXPRESSLY ACKNOWLEDGE THAT YOU ARE SOLELY RESPONSIBLE FOR ANY DECISIONS YOU MAKE, AND YOU AGREE TO INDEMNIFY US AGAINST ANY CLAIMS ARISING FROM YOUR RELIANCE ON OUR ENTERTAINMENT CONTENT FOR ANY PURPOSE OTHER THAN ENTERTAINMENT.

This indemnification obligation will survive the termination or expiration of these Terms and your use of Lagna360.

16. Governing Law

These Terms and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

You agree that any legal action or proceeding (to the extent not subject to arbitration as set forth below) shall be brought exclusively in the courts located in Toronto, Ontario, Canada, and you hereby consent to the personal jurisdiction and venue of such courts.

For users located in India: You acknowledge that this agreement is governed by Canadian law and agree to submit to the jurisdiction of Canadian courts for any disputes not subject to arbitration.

For users located in the United States: You agree that the Federal Arbitration Act, applicable federal law, and the laws of the Province of Ontario, Canada, without regard to principles of conflict of laws, will govern these Terms and any dispute that might arise between you and us.

For users located in the European Economic Area or the United Kingdom: Notwithstanding the governing law clause above, nothing in these Terms limits any mandatory consumer protection rights you have under the law of your country of residence, and you may bring proceedings in the courts of your country of residence to the extent permitted by mandatory law.

For consumers located in the Province of Quebec, Canada: Nothing in these Terms limits any mandatory rights you have under the Quebec Consumer Protection Act or other applicable Quebec law, including any non-waivable rights regarding the choice of forum for disputes.

17. Dispute Resolution and Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

17.1 Informal Resolution

Before filing a claim against us, you agree to try to resolve the dispute informally by contacting us at support [at] lagna360.com. We will try to resolve the dispute informally by contacting you via email. If a dispute is not resolved within 30 days of submission, you or we may bring a formal proceeding.

17.2 Binding Arbitration

If we cannot resolve a dispute informally, any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or validity thereof, shall be finally settled by binding arbitration administered by the ADR Institute of Canada in accordance with its Arbitration Rules. The place of arbitration shall be Toronto, Ontario, Canada. The language of the arbitration shall be English. The arbitrator's decision shall be final and binding on both parties.

17.3 Arbitration Procedures

The arbitration will be conducted by a single arbitrator. The arbitrator will have the authority to award the same remedies that would be available in court. The arbitration shall be conducted on a confidential basis. The arbitrator's award may be entered in any court having jurisdiction.

17.4 Costs

Each party shall bear its own costs and expenses in connection with the arbitration, including its own attorney's fees. The parties shall share equally the fees and expenses of the arbitrator and the administrative fees of the arbitration institution.

17.5 Class Action Waiver

YOU AND LAGNA360 AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Unless both you and we agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

17.6 Exceptions

Notwithstanding the foregoing, either party may bring an individual action in small claims court (or equivalent court in your jurisdiction) for disputes within the court's jurisdiction. Additionally, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights.

17.7 Consumer Carve-Outs

This Section 17 (including the binding-arbitration agreement and the class-action waiver) does not apply to consumers resident in:

• The European Economic Area or the United Kingdom, who may bring claims in the courts of their country of residence;
• The Province of Quebec, Canada, to the extent the Quebec Consumer Protection Act prohibits mandatory pre-dispute arbitration or class-action waivers in consumer contracts; and
• Any other jurisdiction whose mandatory consumer-protection law renders pre-dispute arbitration or class-action waivers unenforceable against consumers.

For users not covered by the carve-outs above, the binding-arbitration agreement and class-action waiver remain fully effective.

17.8 Opt-Out

You may opt out of this arbitration agreement by sending written notice of your decision to opt out to support [at] lagna360.com within 30 days of first accepting these Terms. If you are an existing user at the time these Terms first take effect, your 30-day opt-out window begins on the effective date of these Terms. Your notice must include your name, mailing address, and a clear statement that you want to opt out of this arbitration agreement.

18. Modifications to Terms

18.1 Right to Modify

We reserve the right to modify these Terms at any time in our sole discretion. When we make material changes to these Terms, we will provide notice through the App, by email to the address associated with your account, or by posting a notice on our Site.

18.2 Notice Period

For material changes, we will provide at least 30 days' notice before the changes become effective. For non-material changes, we may provide shorter notice or no notice.

18.3 Acceptance of Modified Terms

Your continued use of Lagna360 after the effective date of any modifications constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using Lagna360 and may terminate your account.

18.4 Disputes Under Prior Terms

Disputes arising before the modification date will be governed by the Terms in effect at the time the dispute arose.

19. Third-Party Services

Lagna360 integrates with third-party services to provide its functionality. Our material sub-processors include Amazon Web Services (cloud infrastructure and AI inference), Stripe (payment processing and Merchant of Record), Google (analytics, sign-in, mapping APIs, and bot prevention), Meta (advertising measurement), and Zoho (email infrastructure). The full list of sub-processors and the data flows involved is described in our Privacy Policy.

Your interactions with third-party services accessed via Lagna360 (such as the Stripe Customer Portal for managing your payment methods) are subject to the terms and privacy policies of those third parties. We do not endorse, warrant, or assume responsibility for the content or services provided by third parties, except to the extent we have a contractual relationship with them as our sub-processors. We are not liable for any loss or damage caused by your use of or reliance on any third-party services.

20. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms where such failure or delay results from any cause beyond our reasonable control, including but not limited to: acts of God, natural disasters, pandemic, epidemic, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, labor disputes, shortages of transportation, facilities, fuel, energy, labor, or materials, failure of telecommunications or information systems, cyberattacks, or any other event beyond our reasonable control. In the event of such failure or delay, our obligations will be suspended for the duration of the event.

21. General Provisions

21.1 Entire Agreement

These Terms, together with the Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and us regarding your use of Lagna360 and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding such subject matter.

21.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable for any reason, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, shall be severed from these Terms. The invalidity of any provision shall not affect the validity of the remaining provisions.

21.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision. The waiver of any such right or provision will be effective only if in writing and signed by an authorized representative.

21.4 Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms without such consent will be null and void. We may assign or transfer these Terms, in whole or in part, without restriction, including in connection with a merger, acquisition, reorganization, or sale of assets.

21.5 Notices

Any notices or other communications provided by us under these Terms will be given by posting to the Site, through the App, or by email to the email address associated with your account. For notices by email, the date of receipt will be deemed the date on which such notice is transmitted.

21.6 No Third-Party Beneficiaries

These Terms do not confer any third-party beneficiary rights, except that nothing in these Terms limits the rights of any individual data subject under applicable data protection law (including any individual whose personal data we process as a result of your use of Lagna360).

21.7 Headings

The section headings in these Terms are for convenience only and have no legal or contractual effect.

21.8 Language

These Terms are written in English. If these Terms are translated into any other language, the English version shall prevail.

22. Contact Information

If you have any questions about these Terms, please contact us:

Lagna360 Labs Inc.
100 King Street West, Suite 5700
Toronto, ON M5X 1C7
Canada
Email: support [at] lagna360.com